Trumis For organisations
Pricing

People never pay to be heard.

Organisations pay for production use. No metered surprises — a conversation is never cut off mid-story over a quota.

People

Always
Free
No account, no payment details

The conversation, evidence reconstruction, the written account, sending and tracking. There is no paid tier for people — a voluntary donation is the only way money enters it. Being heard is not a product.

Try Trumis →

Organisations — pilot

Evaluation
Free
Watermarked · fair-use limits

Paste the one-line embed today, or call the API in partner mode. Complaints arrive pre-addressed to your inbox, framed under your policy. Pilot embeds carry the “Powered by Trumis” mark. 30 requests/min per address.

Get the embed →

Organisations — Starter

Self-serve
$349
AUD / month · $3,490 annual

The unbranded, verified embed for smaller organisations — watermark removed, registry-verified identity, origin locking, standard support. Built for organisations audited on their complaints process: NDIS, aged care, RTOs, childcare.

Get Starter →

Organisations — licensed

Agreement
Annual
Per organisation · scaled to volume

Production intake under a written agreement: verified branding from the partner registry, watermark removal, registered origins, raised API limits, support and availability commitments, and data-processing terms.

Ask for the schedule →

What each tier buys, concretely

All prices AUD, ex GST
CapabilityPilotStarterLicensed
Embed on your complaints pageYes, watermarkedUnbranded, verifiedUnbranded, verified
Partner-mode API30 req/min per address30 req/min per address120 req/min per key, raisable
Organisation identity on documentsAs supplied, marked pilotRegistry-verifiedRegistry-verified
Origin allow-listing (anti-impersonation)Not includedIncludedIncluded
The register (risk-tiered intake view)Not includedIncludedIncluded
SupportBest-effort emailEmail, 2-business-day responseCommitted response times
Licence & data-processing termsNot includedStandard self-serve termsNegotiated

Questions

Why isn’t there a public figure for annual licences?

Because a shire council’s complaint volume and a major bank’s are different businesses. Starter has a public price for smaller organisations; above it, the licence schedule is one page and we send it on first contact.

Does a pilot expire?

No fixed clock. Pilots exist for genuine evaluation; sustained production volume on the pilot tier gets a friendly conversation, not a cut-off.

Is consumer use ever gated by an organisation’s licence?

No. Trumis is free for people regardless of any licence an organisation holds — or doesn’t.

Trumis
Paste the embed on a test page today. No contract, no call required.
One address for everything: info@trumis.com.au · acknowledged within two business days.