People
AlwaysThe conversation, evidence reconstruction, the written account, sending and tracking. There is no paid tier for people — a voluntary donation is the only way money enters it. Being heard is not a product.
Try Trumis →Organisations pay for production use. No metered surprises — a conversation is never cut off mid-story over a quota.
The conversation, evidence reconstruction, the written account, sending and tracking. There is no paid tier for people — a voluntary donation is the only way money enters it. Being heard is not a product.
Try Trumis →Paste the one-line embed today, or call the API in partner mode. Complaints arrive pre-addressed to your inbox, framed under your policy. Pilot embeds carry the “Powered by Trumis” mark. 30 requests/min per address.
Get the embed →The unbranded, verified embed for smaller organisations — watermark removed, registry-verified identity, origin locking, standard support. Built for organisations audited on their complaints process: NDIS, aged care, RTOs, childcare.
Get Starter →Production intake under a written agreement: verified branding from the partner registry, watermark removal, registered origins, raised API limits, support and availability commitments, and data-processing terms.
Ask for the schedule →Because a shire council’s complaint volume and a major bank’s are different businesses. Starter has a public price for smaller organisations; above it, the licence schedule is one page and we send it on first contact.
No fixed clock. Pilots exist for genuine evaluation; sustained production volume on the pilot tier gets a friendly conversation, not a cut-off.
No. Trumis is free for people regardless of any licence an organisation holds — or doesn’t.